Cringing at the Counter: When The Boss Goes Bad

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So I was shopping at Muji yesterday, one of my favourite places to buy things and was really peeved when I realised all the staff had changed over and the new guys were the archetypal nightmare shop assistants; ignorant, unhelpful, disinterested. That got my thinking all about my experiences in retail as a customer and when I was younger, as a shop assistant. God knows some nightmare customers exist but one thing I found from […]

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