Was on the phone about 3 times to Clarisonic. Was supposed to be called back but had to chase them up and eventually Clarisonic said they’d send me a new UK charger to try.
The charger came from the US, it only took about 4 days. Tried it out…and yes, it works! So it was the charger that broke, d’oh.
Kudos to the Clarisonic customer service who sent out a new charger quickly and without much hassle, and without penalising me for having the unit for over 12 months. That’s American companies for you.
On the downside….my brush is pink, the new charger is white. This will annoy me till the day I die because I like things to match. Even thinking about it now is giving me a rash. Heigh-ho.
After the Laura Mercier incident and a weekend away eating endless junk food, my skin is punishing me by giving me lots and lots of gigantic, painful spots.
So I dug out my Clarisonic Brush (Purchased in late July 2008. It wasn’t out in the UK then so I shipped it over from the USA and it cost me $200).
Horror of horrors. It’s broken. Or the charger isn’t working. Tried it with my adaptor plug, etc. and all I am getting is a flashing green light.
(Other things that have broken at Casa Candy this month:
2. Widescreen TV
3. My MAQUillage Lipstick)
I am a little bit pissed because its pretty much been living in a box for the last 12 months. I have used it (on my mother’s life) less than 50 times in total (I am thinking more like 35 times. My skin was very delicate at the time that I bought it and the Clarisonic was a bit too rough but it would probably work a treat now).
I’ve had it in total for 19 months and I am hoping, due to the amount of times its been used and the cost they can swap it or repair it or something. Otherwise what a complete waste of $200 that was – these things that cost so much money should be built to last for a decent amount of time.
Am consulting the Clarisonic Customer Services. If they can’t fix it I sure as hell won’t be paying out for another one, I’ll be relying on this.