Comments on: Well that didn’t go very well: Jessops Customer Service http://cosmetic-candy.com/well-that-didnt-go-very-well-jessops-customer-service/ Cosmetic-Candy Fri, 25 May 2012 11:38:53 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Bevi http://cosmetic-candy.com/well-that-didnt-go-very-well-jessops-customer-service/comment-page-1/#comment-7836 Bevi Sun, 13 Dec 2009 23:17:37 +0000 http://cosmetic-candy.com/?p=11795#comment-7836 Well... I'm a Metalhead, we're not all so bad, honest. ;) However - I used to work for Jessops, many, many moons ago, and your review gladdens my heart. They were an awful company to work for, treated their very best staff poorly, and were more focussed on employing cheap workers than employing good workers who knew what they were talking about. Needless to say the company is in the toilet bowl, desperately hanging on to the the rim and trying not to be flushed away. Me thinks it won't succeed. ;) Well… I’m a Metalhead, we’re not all so bad, honest. ;)

However – I used to work for Jessops, many, many moons ago, and your review gladdens my heart. They were an awful company to work for, treated their very best staff poorly, and were more focussed on employing cheap workers than employing good workers who knew what they were talking about. Needless to say the company is in the toilet bowl, desperately hanging on to the the rim and trying not to be flushed away. Me thinks it won’t succeed. ;)

]]> By: Kassandra http://cosmetic-candy.com/well-that-didnt-go-very-well-jessops-customer-service/comment-page-1/#comment-7826 Kassandra Sun, 13 Dec 2009 18:06:17 +0000 http://cosmetic-candy.com/?p=11795#comment-7826 I would love to see how many random kitty pics you have stored away on your computer lol! and even though I'm not really a cat person( don't hit me :P ) I do love all the wee pictures, always give me a chuckle :) I would love to see how many random kitty pics you have stored away on your computer lol! and even though I’m not really a cat person( don’t hit me :P ) I do love all the wee pictures, always give me a chuckle :)

]]> By: Citrine http://cosmetic-candy.com/well-that-didnt-go-very-well-jessops-customer-service/comment-page-1/#comment-7744 Citrine Fri, 11 Dec 2009 21:57:18 +0000 http://cosmetic-candy.com/?p=11795#comment-7744 Haha...metalheads...I wish could handles stuff like you, most of the time I would try very hard not sound like an ass because I am afraid that they would reveal my address or spam my mail box ...Sometime the PR is just too nice for me to be sarcastic. Back in September a sales manager of a company offered some handcraft tools for me to review after seeing a review of a horn comb I have done...I told him that if he doesn't mind the packaging taking forever to get here and I take forever to take pictures and review, I would love to try some free toys...Anyway, he Ok-ed and I gave him shipping address... A whole month later. I received an e-mail "Mr.XXX (yes, he thinks I am a guy) we will ship those to you!" At the point I was a tad bit irritate that it took him a whole month to just e-mail back. Another month later. I received another e-mail. " Sorry it has been a while, we will send you the stuff, you will compare it to the what you get from eBay, right?" Anyway, I never buy combs from eBay because I am worried about quality control, so I just told him that I have a handful of those, I would compare those to combs made by an established company, not some random ones online. I got no replys for 2 weeks so I was quite irritated and e-mail him back I don't feel like "bargaining" with him for months and asked him to respect my time, this time I got a reply right away "Your e-mail got into the junk box". Urgh... Haha…metalheads…I wish could handles stuff like you, most of the time I would try very hard not sound like an ass because I am afraid that they would reveal my address or spam my mail box …Sometime the PR is just too nice for me to be sarcastic.

Back in September a sales manager of a company offered some handcraft tools for me to review after seeing a review of a horn comb I have done…I told him that if he doesn’t mind the packaging taking forever to get here and I take forever to take pictures and review, I would love to try some free toys…Anyway, he Ok-ed and I gave him shipping address…

A whole month later. I received an e-mail “Mr.XXX (yes, he thinks I am a guy) we will ship those to you!” At the point I was a tad bit irritate that it took him a whole month to just e-mail back.

Another month later. I received another e-mail. ” Sorry it has been a while, we will send you the stuff, you will compare it to the what you get from eBay, right?” Anyway, I never buy combs from eBay because I am worried about quality control, so I just told him that I have a handful of those, I would compare those to combs made by an established company, not some random ones online.

I got no replys for 2 weeks so I was quite irritated and e-mail him back I don’t feel like “bargaining” with him for months and asked him to respect my time, this time I got a reply right away “Your e-mail got into the junk box”.

Urgh…

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