Comments on: Tell Me: Which make up counter has beyatches?

By: Pia Fick

Pia Fick — Sat, 23 Oct 2010 09:00:26 +0000

Long time reader / first time poster. Really enjoy reading the blog, keep up the good work. Will definitely start posting more oftenin the near future.

By: Denise

Denise — Fri, 03 Sep 2010 23:26:48 +0000

I’ve been to lush and I was looking at shampoo and the sales lady is like, “Do you want to try this shampoo for smoothing and conditioning. You need it.”

It didn’t help that my cousin went along and laughed with her. Along with everyone else in the store. :C

By: Michele

Michele — Fri, 23 Apr 2010 18:40:45 +0000

The scariest counters are the Trish McEvoy counters. Those “girls” look like men…not drag queens but men! And they look like they would cut you if you looked at them sideways.

By: Row

Row — Sun, 20 Dec 2009 16:37:51 +0000

Hi Francesca-Mae

I wonder why people that work on make up counters SOMETIMES have such bad make up on! If a SA has great make up its bound to make us want to invest in the same products. But if they are wearing something hideous, then YUK! We won’t be going for it.

Generally people are quite helpful. Although I was at YSL yesterday and the woman literally just stared at me. The whole time.

By: Francesca-Mae

Francesca-Mae — Sat, 19 Dec 2009 15:32:33 +0000

I find that younger girls on make-up counters annoy me…or the ones who are wearing too much make-up and you go close up to them and their skin looks cracked. Make me think “I’m sooo not buying your product!”.

But, I’ve not run into too many bitchy ones; they always seem really nice at boots. My favourites have been the ladies who just will always do their best to help you, helping look for the right shade or giving you tips. For example, I was in my local boots today, and asked a girl where the Barry M products were (stupid me had walked right past them!) but she was lovely and actually took me to where they were and asked if I needed any more help. Lovely girl

It does go down to what time/day you go to these shops. I find Saturdays are the worse!

By: Li

Li — Thu, 10 Dec 2009 12:05:40 +0000

The MAC store in Cambridge has a particularly bad SA, she once said “excuse me darling”, stepped in-front of me (on my foot) to faff and put something away and then went off without offering assistance. I deliberately don’t buy from her when I go in, pointedly, no commission for frumpy galumpy!

There’s a fabulous, incredibly made up, YSL SA . I’ve never ever got on with the girls at No 7, there’s something a bit snotty about them and that is molasses you’re trying to sell me, not tinted moisturiser.

Space NK must do something about their stock levels.

YSL, Guerlain, Givenchy, Chanel and Benefit (with the exception of one or two) have all been good to me and I always go back if I’ve had experienced good customer service – it makes all the difference.

By: Kristen Jones

Kristen Jones — Mon, 07 Dec 2009 19:06:34 +0000

Ive been lucky as a friend worked for MAC so i always got great service from her and her collegues.

I dont like going to many of the classic makeup brands like lancome, dior et al as i find they nearly always look down on you, especially when you tell them that you cant wear any of their foundations as theyre all too dark (i have VERY pale skin and like it that way) Clarins though i must say were lovely and she was very apologetic that the foundations didnt match my skin, but gave me samples to try anyway without any pressure to buy.

Benefit again is hit and miss, sometimes they can be great and let you play with their products and sometimes they want to cover you in everything they can get their hands on and make you look like a clown!

I have to say the ones i LOVE the most (as have to give positive ) is Illamasqua. Theyre SO nice on in Cardiff!!!

By: blu3

blu3 — Mon, 07 Dec 2009 01:41:53 +0000

I actually really like most of the MAC girls in Canada, had a few bad experiences in the past but most of the girls are helpful and friendly. My only gripe is that most of them have no idea about upcoming collections, or sometimes they don’t even know the product names of the current collections.

On the other hand I steer clear of department store SAs as they’re extremely pushy, especially Shiseido. Somehow every Shiseido counter SA always picks on me when I walk past trying to get me to buy something. One lady told me I was developing lines and need a good cream….-.-

By: Wendy

Wendy — Sun, 06 Dec 2009 21:34:48 +0000

Gotta go with you on the MAC front gosh its one of the biggest turn-off It’s true what my mother says Nice is best! And in the US OMG all the sales peoples in Saks fifth Avenue are pushy its like there lusting after you, thats why i shop online or go to the mecca known as sephora.

By: Suka & Spice

Suka & Spice — Sun, 06 Dec 2009 02:17:36 +0000

our Sephora stores can often have the worst staffing. they’ll challenge you for days on end about a product, saying that they’ve never known anything of the sort existed…and when you finally let down, they’ll say “but i dunno..i’ve only been here for a couple months”. Yea, okay.

Our MAC counter/stores aren’t much better. If they’re in Nordstrom, they’re constantly trying to pre-sell you for every new collection that comes out–BUT they rarely have photos of the products or even descriptions! So, unless you’re addicted to beauty blogs, how else are you to know what they’re describing?

The MAC stores have absolute tranny-esque girls working in them..many of which seem to think that they are doing the equivalent of obtaining a PhD, because they work in the place. I try to steer towards the older SA’s if I have a question, because they seem to be a bit more comfortable in their own skin.