That was a long time ago. I do shop in Superdrug, not because the prices are better than Boots (although they can be, I’d rather collect the points) but for brands like Sleek, Bloom and GOSH who are exclusive to Superdrug.
What a shame then, that they just cannot keep their counters clean and tidy, as well as stocked.
I visited on Sunday with the intention of buying some of the Bourjois Smoky Eyes Trios and a GOSH lipstick (in Darling!).
The eyeshadow I wanted (two left) BOTH had cracks in lids – deep cracks and no one in their right mind would have bought them.
The GOSH counter was a state, the lipstick that was left had been opened and used.
Then I went to the tills to pay and for some reason my card wouldn’t work (I found out later that this was because Co-op bank was DOWN! Pretty big diaster when people can’t even use their own money.)
Anyway I asked if she could try a different machine – she said no. I asked if I could run out to the cash machine or grab Mr Candy who was wondering around outside. No she said, looking towards the door – they were shutting very soon.
So I left empty handed. Would have spent about £26. Will go to Boots instead and go on eBay for my Bourjois.
Meanwhile – this is not a joke – I took a photo of the ‘Reduced to Clear’ stand. No one in their right mind would ever look or even buy anything from it. No decent store manager would allow this to be in the shop:
Smeared foundation? Half opened products? Gross.
The Trafford Centre store is a busy and important store to Superdrug I’m sure. Guys, sort it out – its disgusting when every thing a customer wants to buy was either already opened, or damaged in some way.
It also makes the brands themselves look bad. Boots may be understocked at times but they I have never seen a dirty or gross counter there.