Comments on: Screw You!: Nirvana Natural Shampoo Review

By: Sarah

Sarah — Wed, 18 Jan 2012 14:06:58 +0000

I wish I had seen your posts before buying – I too was conned by the claim on the website that their products were SLS and paraben free! Living abroad, I bought a few bottles to save on postage (I will learn one day..!) and was appauled to see the long list of chemicals on the bottle. Grrrr!

By: kpo

kpo — Fri, 16 Sep 2011 17:16:05 +0000

Wow I very nearly made the exact same mistakeas you Row, of ordering this product… I’ve been searching carefully for an anti-dandruff SLS free shampoo for my sensitive scalp, and was about to settle on this one.

I was saved by reading this blog post, thanks!

By: Guy Andrews

Guy Andrews — Thu, 12 May 2011 09:15:45 +0000

Hi Katherine L
My name is Guy Andrews and I work at Nirvana natural. I am reading your post and extremely concerned as we At Nirvana take our customer service very seriously. May I just address a few points so we can hopefully rectify this situation for you? You have said “don’t shop at Natural Nirvana” We are Nirvana natural, not Natural Nirvana. Also we do not have any open customer service issues, nor unreturned emails or calls. Another thing that concerns me is you say you’ve Googled an address which is a house. We operate from a farm with several newly built facilities on the premises. I am sure in these instances, if you have filed a complaint with consumer affairs, you would receive some sort of reference number, perhaps you would be so kind as to supply us with this as we have not received any communication relating to a complaint. As I have said, our customers are of the utmost importance to us, and if we can get to the bottom of this for you, we will do all it takes.

Very best wishes,
Guy
Nirvana natural