Up until 18 months ago, I really wasn’t one for visiting the spa or indeed the beauty salon, just because it seem so expensive for an hours massage or a short treatment, but since I have tried some really blissful treatments, I am converted.
Offer sites like Groupon, KGB Deals and Wahanda (there are plenty more out there) offer some brilliant discounts on beauty treatments for people who would otherwise find it too expensive.
There a lot of teeth whitening, laser hair removal, cellulite treatments, massages, facials, haircuts…there’s an endless list. I have tried many (I didn’t realise how many until I searched the blog for some past experiences!).
So am asking – are you treating me differently coz I haz a voucher?
It’s become clear to me that some of the businesses over commit themselves leading to customer frustration (or perhaps it is their own fault if they don’t tell the site they’re working with to set a limit to the deal).Quite often I have found it hard to get through to the salons to book (like with this joint) and even when you do, they don’t have any suitable appointments…
But wait! That example you had there was a deal for just £2!
Yes you’re right. £2 is insanely cheap for a treatment but then…don’t offer a treatment for £2. That’s just a bit silly unless you have some super resources to fulfil all the vouchers you’ve sold.
Then when it comes to the treatments themselves, I’ve had more bad than good.
My last voucher two treatments, a facial at Erno Laszlo in Covent Garden and Destination Skin in Manchester, if I am honest, just consisted of a face wash and a mask (which I can easily do at home).
There was the absolute minimal massage and also some hard selling in the form of products and also add on treatments (in the case of Destination Skin).
Were the treatments ok? Yes I would say they were ok and the ladies who did my facials were lovely, but never in a million years would they be worth the ‘full price’ they proclaim the treatment to be.
So perhaps the issue is not with sites like Groupon and Wahanda (it’s not like they can control how a salon delivers a service) but the businesses that hold the offers.
There’s no doubt that for a business working with these sites brings in money and lots of new customers but on the downside is the loss of quality control.
Of the handful that I’ve tried who have made an effort, I will return. The ones who turned up late, pushed me through the treatment as quickly as possibly whilst trying to get me to buy more things…don’t think I’ll be back.
Will I keep buying discounted beauty offers? Sure – for me it’s worth the risk to find somewhere potentially brilliant and I can just put it down as beauty blogging research!
What are your experiences, positive or negative with buying beauty treatments or offers from discount sites?